2 min read

The people are leading! And why you should let them.

We’ve had the same songs stuck in our heads for quite a while now, but we’re not complaining and we don’t think we’re alone. Like many others who have seen or heard musical sensation, Hamilton, we can’t help but hum its songs and dub smash its rap...

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3 min read

When animals revolt, who in the airline industry will survive?

Train-goers of bygone days might look at Americans today and conclude that, not only have we lost the romanticism of travel, but we’ve also become a society of masochists. After all, how else could you explain why we repeatedly pay a small fortune to...

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2 min read

Where innovation starts and human connection ends

Let’s face it—innovation is not always a good thing. Just because something is new or digital or sleek or beautiful does not mean it’s better for people’s lives.In fact, sometimes it’s worse.We’re especially disturbed by innovation that takes away from...

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2 min read

Who really needs a lesson here?

It’s not just happening in the marketplace—it’s in classrooms, too. It has different players and a different environment, but all the same patterns and the same bottom line: How can so many of those who have great influence over others not see those...

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3 min read

Let’s not make this same mistake in future elections.

They got it wrong.No matter how you feel about the candidates in last month’s presidential election, the real loser was the political polling industry.Why? Because they went about it all wrong.For the last several months, many of us here at Bovitz...

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2 min read

Thank you, Yammer.

Silence. Heads down. Fingers bending and tapping.We all know the sight. It’s about 90% of people these days. (Ok, that’s not a real statistic.)But really, it’s people everywhere—when they’re at home, at work, or out and about. It’s people even when...

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1 min read

When little things and big things are one and the same

A blurb in the local newspaper caught my eye this morning. And then it made me stop and think.From the experience of one of our own:A blurb in the local newspaper caught my eye this morning. And then it made me stop and think.(Fridays are good days for...

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3 min read

If your name is your identity, shouldn’t you be putting more thought into it?

April Fool’s. Well, that was fun.It was fun to be silly for a couple of day—to drop some vowels and throw a dot into our brand name, just to see what it was like to be hip, trendy, and in the club of current naming conventions as BVTZ.ly. But to be...

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3 min read

Airbnb needs a reminder of what ‘community’ means.

Superhosts! They sound amazing, right? And they are—they’re the best hosts in the Airbnb community. They host often, and they get great reviews. So, it’s all the more puzzling why Airbnb doesn’t exactly treat them well.Forget about well—they don’t even...

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2 min read

What Real People Actually Recommend to Other Real People: HelloFresh

As you may know, we’re not the biggest fans of the ubiquitous obsession with Net Promoter Scores these days. We get it—it can be useful—but it can also be totally meaningless. So, we decided to put some meaning back into personal recommendations and...

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