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As you may know, we’re not the biggest fans of the ubiquitous obsession with Net Promoter Scores these days. We get it—it can be useful—but it can also be totally meaningless. So, we decided to put some meaning back into personal recommendations and...
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The next edition in our series on real recommendations from real people. And if you think the airline industry needs as much work as we do, you might...
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Now that you’re addicted to the fresh ideas coming out of our new blog series, this next one is really about turning the ordinary into the...
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Just in time for the weekend—a recommendation for how to live it up without paying for your friends and acquaintances to live it up, too.-From our...
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Some recommendations are timeless. And that happens when a brand’s mission is also timeless, and the company executes on it continuously and...
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This next recommendation is a serious one. And it’s not just for people for wear clothes, but also for people who care about other people, who make...
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This one is especially timely after the Orlando International Airport’s TSA fiasco on Wednesday, which I’m sure other TMRE 2017 attendees will recall...
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Malcolm Gladwell’s keynote session was easily the best one. Sessions that played music or showed videos were more enjoyable than those that didn’t....
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When you’re out of work-mode and into relax-mode this weekend, plan your next trip. Just do it. You probably deserve it. Think big. Make it...
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A perfect illustration of one of our many issues with the standard NPS question: it doesn’t address the needs of the friend or family member...
