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2 min read
The NPS of Baseball - and what it means for all of us off the field
The people at ESPN know what we’re talking about. And it feels like a breath of fresh air.
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People are talking with their dollars; who’s listening?
Food giants are having a bit of a crisis moment right now. People the world over, rejoice!
3 min read
How likely are you to recommend this article?
It’s official. I’ve had it. Enough with NPS already!
1 min read
The EpiPen: The kind of proof we don’t want to have
Mylan CEO Heather Bresch’s defense of the EpiPen price hikes is terrifying. And nauseating. And utterly heartbreaking.
2 min read
Call and Response: Now it’s Your Turn.
Our plea for change couldn’t have been more timely.
Mark Zuckerberg used a key word in his recent announcement about Facebook’s upcoming changes to its news feed algorithms. He explained that, by shifting news feed priorities from...
2 min read
Productivity Loss… or Opportunity?
Pre-COVID, the concept of working from home always seemed like a luxury to me. I imagined that remote work would allow me to have a more flexible schedule and a more comfortable work environment—even without the yoga studio, game room, bean bag...
1 min read
What Real People Actually Recommend to Other Real People: Aeropress
Because sometimes a solid recommendation can be as enlightening as a good cup of coffee. And sometimes those are one and the same, and that’s a special moment.
3 min read
Thank you, WeWork.
The day we moved out of our private office space in SoHo to a co-working solution around the corner was the day we rediscovered who we are as a company.Two years before that day, we thought we were taking a giant leap forward. The air was buzzing with...
2 min read
Human to human: Celebrating a life
I may cry easily, but I don’t cry for no reason. And this morning, I had a good reason.Flipping through the WSJ, I paused at this page commemorating Jack Crawford Taylor, the founder of Enterprise Holdings, after his passing over the weekend. As many...
2 min read
When TV takes you to B-school—and beyond
Just when you’re beginning to wonder if what they say is true and that television really is rotting your brain, HBO goes and sets the record straight by serving you up life lessons on the small screen. The wisdom is all wrapped up in the comedy and...